Requirement for Customer Portal
1. The tool will dial the selected number from list (using our dialer).
2. If Potential Customer Answers:
a. The call will hang up. And the tool will select next number.
b. Or (enable / disable), Plays recording (VoiceMail) and when Recording is
done, call hang up.
3. If Potential Customer Does Not Answer:
a. When the call reach voicemail the tool will play the recording selected.
Once recording complete, call hang up and move to next number.
b. If Potential Customer Does Not Have Voice Mail move to next number.
specified time interval.
Manage CallerID can be managed from upload excel/spread sheet having three
column without any extra row and starting from number, callerid and wait time.
Details are given in point # 6.
We would be happy with the option of uploading the clis and call duration along with the number to be dialed in excel sheet to be uploaded on dialer.
Required from Client
2. Verification and ATP after Handover
3. Test pad
4. Details of the server credentials